Returns & Exchanges

At Phone Back Cover, we want you to be completely satisfied with your purchase. If your new case doesn't meet your expectations, you can return or exchange it within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare the Package

Place the phone cover in its original packaging, ensuring all protective films and inserts are included to prevent damage during transit.

3

Ship the Item

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned cover, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing